Things don't always work out while playing Cities: Skylines 2, and sometimes players run into issues that they need to adapt and change things for. In Cities: Skylines 2, players may encounter the Not Enough Customers issue. This problem means that too few people visit a commercial zone. This can cause these buildings to stand idle and reduce the overall profit. Fortunately, this is an issue that players can fix if they plan and prepare accordingly. Follow the tips below to learn how to solve this problem in Cities: Skylines 2.
Cities: Skylines 2: What is Not Enough Customers?
Before moving on to solving the problem of the lack of customers, it is first necessary to understand why it occurs.
In Cities: Skylines 2, the lack of customers arises from the poor location of commercial areas. If they are located too far from residential areas, or if it is difficult for residents to get to them, commercial areas may face the problem of lack of customers. Another cause of problems can be too many commercial zones. When building such zones, pay attention to the demand among residents, and try not to build too many commercial zones because if they lack customers, they will be idle, which will hurt the city's budget.
How to Fix Not Enough Customers Issue
Now that it is clear why there is a lack of customers in the city, here is how to solve this problem.
- Build a residential area around a small commercial area. For commercial zones to generate as much profit as possible, there should be significantly fewer of them than customers. This way, there will be plenty of customers. Locating the zones like this will help improve the efficiency of the commercial zones and make it easier for residents to get to them.
- Arrange commercial areas correctly. Info Views Tab will help with this, as it shows all the city's statistics. Pay attention to commercial suitability and customer statistics before assigning a zone. The best places for commercial zones will be marked green, and the bad ones will be orange and red. Keep in mind that commercial zones with different densities have different Commercial Suitability, so don't forget to test them all.
- Make commercial zones more accessible. Problems with a lack of customers can also arise from accessibility issues. They often occur in larger cities due to traffic. To solve these problems, avoid traffic jams near commercial areas, build parking lots near them, and make public transportation and taxi stops.
- Finally, some players believe that a game bug is the reason for the excessive amount of not enough customer messages. So if everything listed above was done but didn't help, it may be a game bug. A possible solution is to demolish the building with the customer shortage error and then rebuild it.
Cities: Skylines 2 is available now on PC, PS5, and Xbox Series X/S.