Hilton Garden Inn: Ultimate Team Play

Hilton Garden Inn: Ultimate Team Play is a simulation game for the Sony PlayStation Portable, developed by Virtual Heroes for Hilton Garden Inn using the Vicious Engine, and released on Universal Media Disc. The game was announced in 2008 and released in January 2009.

It provides interactive training for the hospitality industry created especially for Hilton Garden Inn by Virtual Heroes, Inc -- a graphically-intense, 3-D, first-person video game built featuring an immersive player experience.

The overall goal of the new program is to show hotel team members how their actions have an impact on the hotel and on the guest's mood, which in turn drives the brand's Satisfaction and Loyalty Tracking (SALT) scores higher or lower. The game puts team members in a 3-D, graphically-intensive virtual Hilton Garden Inn hotel where they must respond to a number of different guest-related requests by a specific deadline. The appropriateness, level and speed of their response directly affect the simulated guest's satisfaction as well as the hotel's SALT scores.