Summary
- McDonald's collaboration with Genshin Impact offers unique rewards for players, but many are facing delays in receiving their redemption codes.
- Players need to ensure their McDonald's Rewards are turned on in the app and enable email notifications to receive the codes promptly.
- Customers experiencing issues with receiving codes should contact McDonald's or email [email protected] for assistance.
Genshin Impact publisher HoYoverse has issued a response to recent outcry from fans who have seen delays in receiving redemption code rewards from the game's current collaboration with fast food chain McDonald's. The special Genshin Impact collaboration can net players some unique rewards, but a lot of players are having problems getting them.
The crossover promotion between Genshin Impact and McDonald's, which began on September 17 and runs through September 29, requires use of the McDonald's app and offers up both real-world specialty food items at select McDonald's restaurants and in-game rewards for Genshin Impact players. Players can use the app to order a Genshin Impact Apple Pie or the Genshin Impact Deluxe McCripsy Meal. Doing so gives them not only actual McDonald's food in packaging that features Genshin Impact artwork, but codes for in-game items such as a Golden Apple Pastry recipe, an exclusive Wing Glider cosmetic, and bonus Primogems.
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But there has been discord in the fan community over the promotion, as many players have reported serious issues receiving the Genshin Impact McDonald's reward codes. Some players have reported having to wait several hours before receiving their codes, and others have said that the restaurant chain's customer service line has acknowledged a recent wave of complaints over issues with code distribution. There also seems to have been some instances of the codes going to a different email address than what the customers had expected. The game's development team has acknowledged and apologized for any problems that players have been experiencing in receiving their rewards, using the game's official Reddit account to thank fans of the game for their patience.
HoYoverse Offers Tips for Genshin Impact x McDonald's Rewards Problems
- Open the McDonald's App > Go to "Profile > Communications > Email > Send me emails"
- Open the McDonald's App > Go to "Profile > MyMcDonald's Rewards > Turn on"
The game's official Reddit Account also offers up some helpful tips that should aid customers in receiving their rewards. First, they should check the settings in the McDonald's app to make sure that their McDonald's Rewards are turned on, and they should also enable the app to send them emails so they can be informed of when the rewards have been distributed. Rewards will only be sent to the email account registered on the purchaser's app, and users may need to check their spam folders and promotions tabs to find the confirmation email. Customers who are still having a problem getting the codes can contact McDonald's about their issues, while those unable to redeem the codes should email [email protected].
While this is the first promotion held between Genshin Impact and a fast food restaurant in the United States, it's not the first one for the game. Recently, a promotion in August brought Genshin Impact toys to KFC locations, though that promotion was limited to China.
Genshin Impact
-
OpenCritic Reviews
- Top Critic Avg: 81 /100 Critics Rec: 87%
- Released
- September 28, 2020
- ESRB
- Teen / Alcohol Reference, Fantasy Violence, In-Game Purchases (Includes Random Items), Users Interact
- Developer(s)
- HoYoverse (Formerly miHoYo)
- Publisher(s)
- HoYoverse (Formerly miHoYo)
WHERE TO PLAY
Step into Teyvat, a vast world teeming with life and flowing with elemental energy.
You and your sibling arrived here from another world. Separated by an unknown god, stripped of your powers, and cast into a deep slumber, you now awake to a world very different from when you first arrived.
Thus begins your journey across Teyvat to seek answers from The Seven — the gods of each element. Along the way, prepare to explore every inch of this wondrous world, join forces with a diverse range of characters, and unravel the countless mysteries that Teyvat holds...
MASSIVE OPEN WORLD
Climb any mountain, swim across any river, and glide over the world below, taking in the jaw-dropping scenery each step of the way. And if you stop to investigate a wandering Seelie or strange mechanism, who knows what you might discover?
ELEMENTAL COMBAT SYSTEM
Harness the seven elements to unleash elemental reactions. Anemo, Electro, Hydro, Pyro, Cryo, Dendro, and Geo interact in all sorts of ways, and Vision wielders have the power to turn this to their advantage.
Will you vaporize Hydro with Pyro, electro-charge it with Electro, or freeze it with Cryo? Your mastery of the elements will give you the upper hand in battle and exploration.
BEAUTIFUL VISUALS
Feast your eyes on the world around you, with a stunning art style, real-time rendering, and finely tuned character animations delivering you a truly immersive visual experience. Lighting and weather all change naturally over time, bringing every detail of this world to life.
SOOTHING SOUNDTRACK
Let the beautiful sounds of Teyvat draw you in as you explore the expansive world around you. Performed by the London Philharmonic Orchestra, the soundtrack changes seamlessly with the time and gameplay to match the mood.
BUILD YOUR DREAM TEAM
Team up with a diverse cast of characters in Teyvat, each with their own unique personalities, stories, and abilities. Discover your favorite party combinations and level up your characters to help you conquer even the most daunting of enemies and domains.
JOURNEY WITH FRIENDS
Team up with friends across various platforms to trigger more elemental action, tackle tricky boss fights, and conquer challenging domains together to reap rich rewards.
As you stand atop the peaks of Jueyun Karst and take in the rolling clouds and vast terrain stretching out before you, you may wish to stay in Teyvat a little longer... But until you are reunited with your lost sibling, how can you rest? Go forth, Traveler, and begin your adventure!
- Engine
- Unity
- Multiplayer
- Online Co-Op
- Cross-Platform Play
- All platforms
- Cross Save
- All platforms
- Platform(s)
- PlayStation 5, PlayStation 4, Xbox Series X, Xbox Series S, PC, iOS, Android
- Genre(s)
- RPG, Action, Adventure, Gacha, Open-World
- X|S Optimized
- yes
