Summary
- Some Genshin Impact players are waiting many hours for McDonald's redemption codes.
- A few people got their codes by calling customer support.
- The Genshin Impact community reports widespread issues with missing codes.
Genshin Impact players have reported some issues receiving their limited-time redemption codes from McDonald's, which is hosting a collaboration with HoYoverse's highly successful open-world RPG. These issues appear to be widespread in the community, with hundreds of Genshin Impact players chiming in with their experiences ordering the new collaboration items at McDonald's.
The Genshin Impact and McDonald's collaboration began on September 17 with limited edition items on the menu for fans and customers. Until September 29, users with a McDonald's account in the United States can receive unique in-game rewards with the purchase of the "Genshin Impact Apple Pie" or "Genshin Impact Deluxe McCripsy Meal." These in-game rewards include Primogems, Golden Apple Pastries, a special Wind Glider, an exclusive name card, and more. A redemption code with these rewards will be sent to the customer shortly after placing their order, but some users are running into problems receiving their code.
Many Genshin Impact Players Aren't Receiving McDonald's Redemption Codes With Their Orders
Many Genshin Impact players are having serious issues with receiving redemption codes from McDonald's, with some players like Reddit user thesearchforstars and Several_Guarantee739 getting their codes after calling the McDonald's customer support number. These redemption codes are supposed to be sent soon after users place their order with an email tied to their McDonald's account, but some report that they didn't receive a code at all. In some cases, users may be sent a code 30 to 40 minutes after the order has been fulfilled, while others had to wait several hours before receiving an email from McDonald's with the redemption code. This issue appears to be very common on the collaboration's first day, as some users were told by the McDonald's customer support team that they received a high volume of calls regarding Genshin Impact redemption codes.
- Some Genshin Impact fans received codes soon after placing an order, while others waited hours for their codes.
- A few users received their codes after calling McDonald's customer support number.
- The issue might be widespread, as users claim the customer support team received a high number of calls about the collaboration.
McDonald's Email Settings May Be At Fault, Says Community
The Genshin Impact community in thesearchforstars' Reddit post speculates that email settings with the McDonald's app may be the culprit for these issues. The redemption code might not be sent to users who have email communications turned off, so Genshin Impact fans may want to turn this option on within the settings menu before placing an order. After receiving the email, players may redeem their new Genshin Impact promo code without issue.
The redemption code might not be sent to users who have email communications turned off, so Genshin Impact fans may want to turn this option on within the settings menu before placing an order.
Although it's currently exclusive to orders from participating McDonald's locations, the rewards could be available at a later date through a free update, similar to Genshin Impact's limited-time KFC items. Genshin Impact is very popular with fans from all over the world, so more collaborations are expected to come at a later date as well.
Genshin Impact
-
OpenCritic Reviews
- Top Critic Avg: 81 /100 Critics Rec: 87%
- Released
- September 28, 2020
- ESRB
- Teen / Alcohol Reference, Fantasy Violence, In-Game Purchases (Includes Random Items), Users Interact
- Developer(s)
- HoYoverse (Formerly miHoYo)
- Publisher(s)
- HoYoverse (Formerly miHoYo)
WHERE TO PLAY
Step into Teyvat, a vast world teeming with life and flowing with elemental energy.
You and your sibling arrived here from another world. Separated by an unknown god, stripped of your powers, and cast into a deep slumber, you now awake to a world very different from when you first arrived.
Thus begins your journey across Teyvat to seek answers from The Seven — the gods of each element. Along the way, prepare to explore every inch of this wondrous world, join forces with a diverse range of characters, and unravel the countless mysteries that Teyvat holds...
MASSIVE OPEN WORLD
Climb any mountain, swim across any river, and glide over the world below, taking in the jaw-dropping scenery each step of the way. And if you stop to investigate a wandering Seelie or strange mechanism, who knows what you might discover?
ELEMENTAL COMBAT SYSTEM
Harness the seven elements to unleash elemental reactions. Anemo, Electro, Hydro, Pyro, Cryo, Dendro, and Geo interact in all sorts of ways, and Vision wielders have the power to turn this to their advantage.
Will you vaporize Hydro with Pyro, electro-charge it with Electro, or freeze it with Cryo? Your mastery of the elements will give you the upper hand in battle and exploration.
BEAUTIFUL VISUALS
Feast your eyes on the world around you, with a stunning art style, real-time rendering, and finely tuned character animations delivering you a truly immersive visual experience. Lighting and weather all change naturally over time, bringing every detail of this world to life.
SOOTHING SOUNDTRACK
Let the beautiful sounds of Teyvat draw you in as you explore the expansive world around you. Performed by the London Philharmonic Orchestra, the soundtrack changes seamlessly with the time and gameplay to match the mood.
BUILD YOUR DREAM TEAM
Team up with a diverse cast of characters in Teyvat, each with their own unique personalities, stories, and abilities. Discover your favorite party combinations and level up your characters to help you conquer even the most daunting of enemies and domains.
JOURNEY WITH FRIENDS
Team up with friends across various platforms to trigger more elemental action, tackle tricky boss fights, and conquer challenging domains together to reap rich rewards.
As you stand atop the peaks of Jueyun Karst and take in the rolling clouds and vast terrain stretching out before you, you may wish to stay in Teyvat a little longer... But until you are reunited with your lost sibling, how can you rest? Go forth, Traveler, and begin your adventure!
- Engine
- Unity
- Multiplayer
- Online Co-Op
- Cross-Platform Play
- All platforms
- Cross Save
- All platforms
- Platform(s)
- PlayStation 5, PlayStation 4, Xbox Series X, Xbox Series S, PC, iOS, Android
- Genre(s)
- RPG, Action, Adventure, Gacha, Open-World
- X|S Optimized
- yes
