Summary
- Helldivers 2 is facing server issues even after its latest update, affecting logins and rewards tracking.
- Arrowhead CEO confirmed the studio is working to deploy more critical fixes and has thanked the players for their patience while that process is ongoing.
- Growing pains of this sort are fairly typical for highly successful online games from smaller studios.
Arrowhead Game Studios has confirmed that a number of Helldivers 2 server issues persist following the game's latest update. The developer also shared a suggestion for how Helldivers 2 players can side-step at least one of these problems while it's working on deploying a more permanent solution.
The Swedish studio's latest title was released for the PS5 and PC on February 8. And while the multiplayer shooter has already proven to be a massive hit, having even managed to dethrone Palworld as Steam's best-selling game, its early success did not come without its own unique set of challenges; after approximately one million people bought Helldivers 2 within its first three days from release, its online infrastructure was pushed to its limits and then brought down to its knees. Many players were left unable to log in to the game as a result.
Helldivers 2: How to Get Free Super Credits
Super Credits are the premium currency of Helldivers 2, and players can get some for free if they fight on the frontlines hard enough.
Helldivers 2 Devs Needed 'Some Sleep' Following Launch Weekend
Although Helldivers 2 received an important new update within a day of going live, which was then followed up by another server patch on February 11, some of those issues are still present in the game. That's according to Arrowhead CEO Johan Pilestedt, who has recently taken to Twitter to thank fans for their patience while confirming that the developer is still not done deploying critical fixes for the third-person shooter. The February 11 tweet saw the executive state that the team needed to get "some sleep" but would be back at working on the game "in a few hours." That work had already resumed as of the following day, at around 5am ET, according to the game's Steam commit history obtained from Valve's public API.
As for the problems that remain, Pilestedt identified two critical ones: login issues and problems with rewards not being tracked correctly within sessions. The former have been plaguing Helldivers 2 since launch and are a direct result of the massive server load that the game is currently experiencing. Pilestedt revealed that Arrowhead had already managed to double the game's Azure server request limit to 20,000 interactions per minute, but that proved to be inadequate because the concurrent player count jumped from 250,000 to 360,000 people as a result, essentially leaving the studio right back where it started.
Known Helldivers 2 Issues Following Latest Server Update
- Issues preventing logins (though logging into the game should now require fewer attempts than at launch)
- Rewards not being tracked correctly (rebooting the game has a chance of temporarily fixing this)
As for the rewards issue, the executive—who's also the Helldivers 2 creative director—described that problem as "mitigated but not resolved" following the latest patch that rolled out at around 6pm ET on February 11. Rebooting the game has a chance of temporarily resolving this particular problem, Pilestedt said.
This whole situation is fairly typical for highly successful online games from smaller studios; Pocketpair has also been going through something similar in recent weeks, having ultimately decided to just throw money at Palworld servers while it's working on a more permanent solution to its troubles.
Helldivers 2
- Released
- February 8, 2024
WHERE TO PLAY
The Galaxy’s Last Line of Offence. Enlist in the Helldivers and join the fight for freedom across a hostile galaxy in a fast, frantic, and ferocious third-person shooter.
URGENT BROADCAST – SUPER EARTH ARMED FORCES
Freedom. Peace. Democracy. Your Super Earth-born rights. The key pillars of our civilization. Of our very existence. But the war rages on. And everything is once again under threat.
Join the greatest military force the galaxy has ever seen and make this a safe and free place to live.
BECOME A LEGEND
You will be assembled into squads of up to four Helldivers and assigned strategic missions. Watch each other’s back – friendly fire is an unfortunate certainty of war, but victory without teamwork is impossible.
LOADOUTS
Rain down freedom from above, sneak through enemy territory, or grit your teeth and charge head-first into the jaws of combat. How you deliver liberty is your choice; you’ll have access to a wide array of explosive firepower, life-saving armor and battle-changing stratagems… the jewel in every Helldiver’s arsenal.
REQUISITION
Super Earth recognises your hard work with valuable Requisition. Use it to access different rewards that benefit you, your squad, your destroyer ship and our overall war effort.
THREATS
Everything on every planet wants you dead. That’s what we’re dealing with. Each enemy has distinct and unpredictable characteristics, tactics, and behavior – but they all fight ferociously and without fear or morality.
THE GALACTIC WAR
Capturing enemy planets, defending against invasions, and completing missions will contribute to our overall effort. This war will be won or lost depending on the actions of everyone involved.
We stand together, or we fall apart.
- ESRB
- Mature 17+ / Blood and Gore, Intense Violence, In-Game Purchases, Users Interact
- Developer(s)
- Arrowhead Game Studios, Nixxes
- Publisher(s)
- Sony Interactive Entertainment, PlayStation Publishing
- Multiplayer
- Online Co-Op
- Franchise
- Helldivers
- Number of Players
- 1-4 players (online)
- Platform(s)
- PlayStation 5, Xbox Series X, Xbox Series S, PC
- Genre(s)
- Third-Person Shooter, Extraction Shooter, Action, Science Fiction
