Summary
- MindsEye players are getting refunds from the PlayStation Store as fans complain of poor optimization and bugs.
- PlayStation's policy prevents refunds from being issued once the game is downloaded, but it appears to be making an exception for MindsEye.
- The only other game to receive refunds from PlayStation after release was Cyberpunk 2077.
Some MindsEye players are receiving refunds from the PlayStation Store, despite the fact that it goes against the company's usual policy. MindsEye is the first title from studio Build a Rocket Boy, but its launch has been somewhat of a disaster due to a huge number of performance issues, bugs, and glitches across all platforms. Players are now comparing the launch to Cyberpunk 2077, which is one of the only other games to be refunded by PlayStation due to its poor optimization on release.
While some players have already opted to get their money back, Build a Rocket Boy has acknowledged the issues with MindsEye's launch, promising to fix the various performance issues and bugs that are plaguing the game. Earlier today, the studio took to Twitter to confirm that numerous patch updates are now in development and are planned to be released over the coming weeks. The game's first update will be released for both console and PC between June 13 and June 15, with CPU and GPU performance improvements, memory optimizations, and more. Build a Rocket Boy says it is "heartbroken" that not every single player was able to experience the game as it intended.
MindsEye: Get a Look at the Automated Future with This Exclusive Gallery
This exclusive The Best War Games Advance gallery gives you a look at the world of MindsEye, the near-future imagined by developer Build a Rocket Boy.
MindsEye Players Receive Refunds From PlayStation
With MindsEye currently infested with bugs, similar to the launch of Cyberpunk 2077 and Assassin's Creed Unity, fans are now requesting refunds from the PlayStation Store, and Sony isn't saying no. As spotted by TheGamer, various users are taking to Twitter and Reddit to showcase their chat logs with PlayStation Support regarding refunds for MindsEye. When one Reddit user noted that MindsEye does not run at the advertised 60 FPS on PlayStation 5 Pro, the support team said it was aware of the game's optimization troubles and that an investigation is currently underway. Another user over on Twitter also had the same luck receiving a refund. The chat log shows PlayStation acknowledging that it goes against its usual policy, but was happy to make an exception due to the issues with the game.
With former Rockstar Games president Leslie Benzies at the helm, Grand Theft Auto fans were keeping a close eye on the launch of MindsEye. However, just weeks before Build a Rocket Boy's first title was due to be released, previews described MindsEye as a "broken mess" due to the massive number of bugs, glitches, and performance issues. When asked by a fan if he believed the negative reaction to MindsEye was a paid effort by "somebody," the studio's co-CEO, Mark Gerhard responded by saying, "100%" He then went on to state that he believed there is a "concerted effort by some people that don't want to see Leslie or Build A Rocket Boy be successful."
Build a Rocket Boy is now fully focused on improving the game's performance, as MindsEye quickly received negative reviews on Steam after its launch. However, it should be noted that the game has now managed to climb its way to a "mixed" review rating on the platform, with users praising the game's driving mechanics and story. But with the title now joining Cyberpunk 2077 as the only two games to see PlayStation go against its refund policy, let's hope that MindsEye doesn't meet the same fate and be temporarily pulled from the PlayStation Store.
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OpenCritic Reviews
- Top Critic Avg: 33 /100 Critics Rec: 6%
- Released
- June 10, 2025
- ESRB
- M For Mature 17+ // Blood, Sexual Themes, Strong Language, Violence
- Developer(s)
- Build A Rocket Boy
- Publisher(s)
- IO Interactive Partners A/S
