Niantic has just announced that it has resolved an issue with Remote Raids in Pokemon GO and is issuing compensation to players affected by the technical problem. Given just how irate Pokemon GO players have been with the company and the recent changes implemented into the mobile game, it is likely refreshing for the fan base to see Niantic's speedy response to the issue.With the constant updates and regular content continuously cycling through Pokemon GO's calendar, it is not surprising for the mobile game to experience issues with its activities. Despite the drop in Pokemon GO's revenue and player base, there are still a number of fans who continue to log in and patronize the game while religiously participating in its events. This audience is probably the main target of Niantic, especially now that the company seems keen to compensate its fan base for any issues involving in-game events and activities. On Twitter, Niantic announced that it has resolved a technical problem in Pokemon GO involving the shiny appearances of legendary Pokemon Uxie, Mesprit, and Azelf in its current Remote Raids for June 2023. The company will also be giving compensation to players who were affected by the issue which includes a refund for any Remote Raid Passes that were used during the event. What's more, Niantic will give affected players one extra Remote Raid Pass and will announce a Special Raid event soon.
Comments on the Twitter thread showed mixed reactions from the Pokemon GO fanbase. On one hand, many fans were pleased by Niantic's speedy response and were glad to receive the compensation of Pokemon GO Remote Raid Passes. Others shared that they thought Niantic still had a long way to go when it comes to addressing issues in the mobile title, especially since many are still angry about how flippant the company has been with regard to community complaints. Some also pointed out that compensation would not have been needed if the game did not have any issues in the first place.
Nevertheless, Niantic is probably taking a step in the right direction, especially when it comes to listening to and compensating Pokemon GO players. However, the company should be more careful when it comes to releasing new events and content. Given just how critical the Pokemon GO community has been with the game, it is likely that they will find more in-game issues and air them out online in the future. Hopefully Niantic will be as speedy with fixes then as it was with the recent ones.
Pokemon GO is available on mobile now.