Jennifer

I I had Tycoon Club back in September and I'm an Android user and then all of a sudden it was gone about after 2 or 3 weeks and I use my loyalty points and everything. I kept contacting support they kept telling me they knew about the issue was technical blah blah blah blah blah and they would fix it. Then I was told that I was in new user so I wasn't able to access it even though I had already had it now I can't use it at all I have to go to monopolygo.com in order to go into Tycoon but I don't earn any loyalty points all I get are the free gifts everyday. The free Spin and the free gift that's all I've been able to do with Tycoon Club totally ridiculous

How Do you know if you experienced technical difficulties in getting them? It's sounds to me that if you have all of them then you receive free dice but if you don't then they compensate you with other tokens? Well I didn't receive any dice or tokens? Am I understanding this wrong?