Summary

  • Sony says a tech error is to blame for the PlayStation 5 displaying advertisements on game tiles.
  • PlayStation 5 users began noticing outdated adverts taking over their game tiles, but Sony says this was not intentional.

Sony says a recent tech error is to blame for the PlayStation 5 home screen suddenly showing advertisements to players, as the studio confirms no changes have been made to the way game news is shown to users. After many believed the sudden adverts were a new feature, PlayStation 5 owners blasted Sony for the sudden change, but the studio says it has now rectified the bug.

Shortly after the release of a new PlayStation firmware update, some fans began noticing that game tiles were now presenting related adverts to players instead of the game's usual key art. Marvel's Spider-Man: Miles Morales, for example, was displaying a full-screen advert for Spider-Man: Across the Spider-Verse, despite the fact that the movie is now well over a year old. While this didn't appear to be affecting every single title available on the PlayStation 5, it was widespread enough to frustrate much of the console's community.

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Thankfully, Sony has now confirmed that this is not an intended feature for the PlayStation 5 and was related to a "tech error." In a new statement on the official Ask PlayStation Twitter account, the studio said the official news feature on the PlayStation 5 had experienced a bug, but that the issue has now been resolved. It went on to reaffirm to the community that no changes to the way news is displayed on the company's flagship console have been made.

Sony Resolves Controversial PS5 Bug

The unexpected advertisement bug came just a few short weeks after PlayStation 5 launched the new welcome hub feature, a brand-new tab for the console's home screen that allows users to customize the section with widgets, wallpapers, and vital console information at a single glance. By default, the welcome hub includes some advertisement widgets, but these can be removed if the user wishes to do so. While fans loved the customization offered by the new welcome hub, it all came crashing down when fans believed Sony had made adverts more prominent on the rest of the console. Thankfully, Sony has confirmed it was all just one big mistake.

While fans were pleased to hear that this was nothing more than a tech error, PlayStation users had other things on their minds as PSN went offline on October 1 for users worldwide. Although Sony addressed the advertisement error, it did not acknowledge that its service was currently having a global outage, resulting in frustration from the community. The sudden downtime meant that even users looking to play single-player games that were purchased digitally were unable to do so.

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PS5 Slim Regular Edition
Display card main info widget
4K Capability
Yes, Up To 120 Hz
Power Source
AC Adapter
Brand
Sony
Processing Power
10.28 TFLOPS (GPU)
Storage
1 TB Custom SSD
CPU
AMD Zen 2, 8-core / 16 threads, 3.5GHz
Display card main info widget end

The Sony PlayStation 5's slim console upgrade offers the same functionality as the launch unit but throws in increased storage (1TB), an additional front USB-C port, and a much more compact frame, making for an ideal console purchase for users still on the fence.

Priced $50 more than its digital edition, the disc edition already trades at a $50 discount over MSRP and comes with a Dualsense controller, an HDMI 2.1 cable, an AC power cable, and documentation as part of the package, making for a complete package for gamers looking to hook one up to a monitor or TV out of the box.

Checkbox: control the expandable behavior of the extra info
Bands
Dual Band (2.4G/5G)
Ports
2 x USB Type C (front), 2 x USB-A, 1 x Ethernet, 1 x HDMI (back)
Dimensions
14.1 x 8.5 x 3.8 inches
Weight
7.1 lbs
RAM
16GB GDDR6
Screen Resolution
3840x2160