Summary
- Steam refunds Helldivers 2 players despite playtime limit, responding to outrage over mandatory PSN linking.
- The backlash has led to a drop in the game's user rating and an increase in refunds exceeding 2-hour limit, highlighting player discontent.
- Concerns about potential bans for workarounds in regions without PSN access add complexity to the situation.
Steam is making unexpected moves in the gaming world, refunding Helldivers 2 players despite their playtime exceeding the usual two-hour limit. Helldivers 2, developed by Arrowhead Game Studios, has been a popular multiplayer game on both PlayStation and PC platforms. However, recent controversies surrounding mandatory PlayStation Network (PSN) account linking for PC players have led to widespread discontent among the gaming community.
The announcement of a mandatory PSN account linking for PC players of Helldivers 2 from a message posted on social media by Sony through Arrowhead, and it has sparked outrage among the gaming community. Players are upset about the requirement, which they argue restricts access to the game for those residing in countries without access to PSN.
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Helldivers 2 Players Are Claiming Refunds After Account Linking Controversy
Despite Steam's standard policy of limiting refunds to games played for less than two hours, numerous Helldivers 2 players have successfully received refunds after exceeding this limit. Reports suggest that Steam is making exceptions in response to the significant backlash against the mandatory PSN account linking requirement.
The controversy surrounding the account linking announcement has led to significant backlash from players, resulting in a drop in Helldivers 2's rating on Steam from "Very Positive" to "Mostly Negative." Players have expressed concerns about the impact of mandatory PSN account linking on their ability to access the game, particularly for those in countries without PSN access. To claim a refund for Helldivers 2 on Steam, players can follow these steps:
- Navigate to the Steam Support section of the Steam application.
- Click on "Help" in the top-right corner of the screen, then select "Steam Support."
- Choose Helldivers 2 from the list of games.
- Select the option "It's not what I expected."
- Request a refund and provide a reason for your request, such as the mandatory PSN account linking.
Amid the controversy surrounding the PSN and Steam account linking, concerns have arisen regarding potential bans for Helldivers 2 players attempting workarounds in regions without access to PSN. The fear of permanent account bans adds another layer of complexity to an already contentious situation. This development highlights the broader implications of platform policies and the importance of ensuring equitable access to gaming experiences for players worldwide.
Sony's adjustment to the PSN FAQs following the Helldivers 2 controversy marks a subtle yet significant shift in the ongoing dialogue between players and platform holders. By quietly amending the language surrounding account linking, Sony appears to be acknowledging the gravity of concerns from Helldivers 2 players. However, this move also shows the need for greater transparency and clarity in platform policies to foster trust and collaboration within the gaming community.
Helldivers 2
- Released
- February 8, 2024
WHERE TO PLAY
The Galaxy’s Last Line of Offence. Enlist in the Helldivers and join the fight for freedom across a hostile galaxy in a fast, frantic, and ferocious third-person shooter.
URGENT BROADCAST – SUPER EARTH ARMED FORCES
Freedom. Peace. Democracy. Your Super Earth-born rights. The key pillars of our civilization. Of our very existence. But the war rages on. And everything is once again under threat.
Join the greatest military force the galaxy has ever seen and make this a safe and free place to live.
BECOME A LEGEND
You will be assembled into squads of up to four Helldivers and assigned strategic missions. Watch each other’s back – friendly fire is an unfortunate certainty of war, but victory without teamwork is impossible.
LOADOUTS
Rain down freedom from above, sneak through enemy territory, or grit your teeth and charge head-first into the jaws of combat. How you deliver liberty is your choice; you’ll have access to a wide array of explosive firepower, life-saving armor and battle-changing stratagems… the jewel in every Helldiver’s arsenal.
REQUISITION
Super Earth recognises your hard work with valuable Requisition. Use it to access different rewards that benefit you, your squad, your destroyer ship and our overall war effort.
THREATS
Everything on every planet wants you dead. That’s what we’re dealing with. Each enemy has distinct and unpredictable characteristics, tactics, and behavior – but they all fight ferociously and without fear or morality.
THE GALACTIC WAR
Capturing enemy planets, defending against invasions, and completing missions will contribute to our overall effort. This war will be won or lost depending on the actions of everyone involved.
We stand together, or we fall apart.
- Developer(s)
- Arrowhead Game Studios, Nixxes
- Publisher(s)
- Sony Interactive Entertainment, PlayStation Publishing
- Multiplayer
- Online Co-Op
- Franchise
- Helldivers
- Platform(s)
- PlayStation 5, Xbox Series X, Xbox Series S, PC
- Genre(s)
- Third-Person Shooter, Extraction Shooter, Action, Science Fiction
