Summary
- Get rid of smelly customers ASAP to prevent others from leaving without buying.
- Check prices daily to keep customers happy; aim for 10% above market value.
- Ensure shelves are fully stocked to prevent customers from leaving disappointed.
Keeping customers happy in TCG Card Shop Simulator isn't always easy. Even after doing everything right, there are bound to be at least a handful of unhappy customers at the end of the day. While it is impossible to please everyone, there are a few things that players can do to minimize the number of customers that leave the store unhappy.
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If a customer is dissatisfied, then they are unlikely to spend a lot of money. So, over time, having lots of unhappy customers can really impact the amount of money the player makes. Less money means less stock, less stock means more unhappy customers and the cycle continues.
1 Get Rid Of Smelly Customers Straight Away
Smelly Customers Can Make Others Leave Without Buying Anything
Players will encounter multiple smelly customers every day. During the early stages of the game, it can be rather tedious chasing down every smelly customer with a can of Cleanser, but it is an important job. As soon as possible, players should invest in a couple of Auto Scent machines to "de-stink" customers as they enter the store.
Customers love to drop comments as they make their way around the player's store. Should a customer start complaining about the smell, then the player should spray any stinky customers immediately. It doesn't normally take more than one or two smelly customers for non-smelly customers to start leaving the store.
2 Check Prices Daily
Try To Keep Up With Market Values
Prices change constantly in TCG Card Shop Simulator. While it can be a time-consuming task, checking all the prices is an important job as it keeps customers happy. Should the price of an item decrease, then customers may begin to complain about high prices.
A good rule of thumb is to try and keep prices around 10% above the market value. It is possible to charge as much as 20% more than the market value, but this does run the risk of customers leaving dissatisfied with the prices.
3 Have Enough Card Tables
A Source Of Income And Customer Satisfaction
Card tables are a great source of income. However, if the player doesn't have enough card tables, then customers may leave dissatisfied. It can be rather difficult to have enough tables to seat everyone who wants to play. That said, once the player has unlocked store B, they should have enough space to accommodate all of the avid players.
Another thing that's worth noting is the price per hour. While leaving it at the same rate as nearby competitors will draw in customers, undercutting the market and charging less than the competitors is a great way to keep customers happy.
4 No Empty Shelves
Don't Make Customers Shake Their Heads In Disappointment
Keeping the shelves fully stocked isn't easy, especially as the player's customer base grows. But players should do what they can to keep everything fully stocked. Most customers who enter the store will select a shelf to look at randomly. If this shelf is empty, then the customer will be disappointed. Before opening, it's worth spending some time filling every shelf to help prevent customers from leaving without making a purchase.
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Once the player has enough money to hire some staff members, they can also help to keep everything fully stocked. That said, the player will also need to spend a little time each morning ordering stock to keep everything nice and full.
5 Always Have A Clear Path To Enter The Store
If A Customer Can't Enter, They Won't Be Happy
This may sound obvious, but it is all too easy to accidentally seal off one's entrance. Placing a shelving unit or an Auto Scent too close to the door can confuse customers into thinking they can't enter. For the most part, this seems to be an issue with how the customers were coded, but it can end up with the player receiving a handful of negative reviews at the end of the day.
The same goes for deliveries. If there is a large stack of boxes blocking the door, then customers may not be able to find their way inside. One way to avoid this is to open up the door to store B after hitting level 15. Another more cost-effective way is to keep a close eye on the door. If customers walk up to the door but turn and leave before entering, then there may be an issue that is preventing them from getting through the door. If a customer can't enter the store, then the player will end up losing quite a lot of money.
6 Read The Review App Regularly
Some Reviews Can Give A Little Insight On Customer Thoughts
The Review App gives the customer the ability to share their thoughts. Players should do their best to get as many 4 and 5-star reviews as possible. But, it's easy to accidentally price something too high or run out of a specific item without realizing it. The Review App can help the player minimize the number of dissatisfied customers who leave the store each day.
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Customers may leave a bad review for multiple reasons. Smelly customers, overpriced items, empty shelves, and more. While it is important to try to keep up with these issues individually, if one thing goes unnoticed, and the customer leaves a negative review, then the player can use the App to get things back on track.
TCG Card Shop Simulator
- Developer(s)
- OPNeon Games
WHERE TO PLAY
- Platform(s)
- PC
- Genre(s)
- Simulation, Management
